Change your trip

Flights

Online you can:

• Change your flights for all passengers on a Qantas or Virgin Blue domestic booking (travel within Australia or New Zealand).
• Create a change request for all passengers on any other domestic or international airline.



Please click here to retrieve your trip and proceed.

Contact our Call Centre if:

• You wish to make changes to an individual passenger (rather than all passengers) on a trip.
• Your trip has infants, passengers requiring special assistance or pets.
• For any other flight changes or cancellations.

Contact the airline directly:

• If your travel is on the same day and it is outside our business hours. Our business hours can be found by clicking here.


• For Qantas call 13 13 13.
• For Virgin Blue call 136 789. (International: +61 7 3295 2296).
• For Jetstar call 131 538. (International: +61 3 8341 4901).

Hotels

• Please contact RatestoGo directly on +61 2 8263 5111.

Insurance

• If you purchased travel insurance and wish to change or cancel your policy please advise us via our Online Enquiry Form.